Who is our service for?

Wolverhampton Healthy Minds is an Improving Access to Psychological Therapies (IAPT) service for people experiencing common mental health problems such as anxiety, depression and stress.

How do we help?

Once you have been assessed and we have agreed how we are best able to meet your needs, our service offers you a choice of treatments based on Cognitive Behavioural Therapy (CBT). This is a very practical and effective approach to help people manage their difficulties.  

We provide a variety of services which our clients do find helpful:

  • Stepping Forward Classes
  • Computerised CBT (SilverCloud)
  • A range of self-management courses
  • Low Intensity CBT (Telephone, Video or Face-to-Face Appointments)
  • High Intensity CBT (Telephone, Video or Face-to-Face Appointments)
  • Counselling for Depression
  • Eye Movement Desensitisation and Reprocessing (EMDR)

Who can refer into our service?

You must be aged 16 or over and registered with a Wolverhampton GP to access our service. Although we do accept referrals directly from GPs, we also have an online self-referral option, which you can access from the home page. Upon receiving your referral, we will contact you to arrange an assessment appointment. This assessment is usually carried out over the telephone by one of our Psychological Wellbeing Practitioners (PWPs), to find out more about what help you need. Either before or during your assessment you will be asked to complete questionnaire to help indicate the severity of your difficulties. Once you have been assessed, you and your practitioner will collaboratively decide on your treatment plan and ensure you have the right help for your current difficulties. You may have ongoing appointments with a Wolverhampton Healthy Minds (WHM) practitioner or if agreed that WHM is not the most appropriate service for you, we will help signpost you to a more appropriate service.

What happens in an emergency?

The service does not operate outside of usual business hours (9am-5pm). If you are in crisis and need help with your mental health as a matter of urgency, we recommend speaking to your GP (111 out of hours) in the first instance so they can choose the most appropriate NHS service to help. Out of hours you can call 111 (or 999 in an emergency) or attend Accident and Emergency at New Cross Hospital.

You can also access the following helplines for support:

  • Call Samaritans 116 123 (24-hour helpline)
  • Call the 24/7 Mental Health Helpline (RETHINK on behalf of the Black Country. Call back service) 0800 008 6516
    (You can call this number if you or a family member require support for under 16 year olds).

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